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  4. OraStretch Press Support FAQ

Will using the OraStretch press system hurt? 

You may experience some discomfort when you begin your therapy, especially if you have had pain and prolonged immobility. Initially you should be gentle and only stretch to your personal comfort level, with time and patience you will increase your opening and decrease the pain you are having, by gently increasing your spam.  Should you experience a different type of pain, like sharp pain during use or increased pain over time, you should always call you doctor just to make sure all is well. 

How often should I use my OraStretch press jaw motion rehab system? 

Everyday! (Unless otherwise directed by your doctor or therapist.)   During your initial therapy to 1) treat or prevent trismus from radiation, 2) for surgical rehabilitation, or 3) to treat joint dysfunction, you should use the device everyday following your doctor recommended protocol.  

For long term management of trismus, 12 months after radiation therapy, you may taper down your therapy to less frequent, weekly sessions with measurement and tracking of your opening to make sure you aren't losing range-of-motion. 

Two Sample Protocols*

The 7-7-7:
Perform 7 sessions each day
Stretch 7 times each session
Hold each stretch for 7 seconds

The 5-5-30:
Perform 5 sessions each day
Stretch 5 times each session
Hold each stretch for 30 seconds

*These are examples only. Users should consult with a medical professional for protocols specific to their conditions.  WARNING: IF YOU EXPERIENCE SHARP PAIN WHILE USING THE DEVICE, STOP USING IT IMMEDIATELY.  If the pain persists or recurs, contact your doctor.

How do I clean my OraStretch press

Usually just rinse the mouthpieces with water and allowing them to completely dry, is sufficient for regular use.  You can also dip the mouthpieces into mouthwash, and then rinse and dry for further sanitization.  If the mouthpieces and pads accumulate a layer of film or other matter, a simple light brushing with your toothbrush and toothpaste, followed by a rinse and dry will clean them.   NEVER fully submerge the OraStretch press device in water or wash in the dishwasher.

How often do I change the pads on the OraStretch press? 

Most patients will never need to change the pads, as one set will last you through your therapy with simple periodic rinsing.  You do not need to replace the pads unless they come off or break up. 

However, if you do find that your teeth are scraping the pads or pulling them off, then you may need to replace them periodically with a new set.  To replace the pads, scrape the foam and adhesive off the mouthpieces completely.  Apply a new pad to the mouthpiece and allow to dry before use.  You can always call us at 1-800-206-8381 or order through our website for a new 4-pack of pads

If you are using more than a set of pads of month, contact us.  We may have a better fitting device that will help prevent you from consistently pulling the pads off the OraStretch press .  

How long will I need to use my OraStretch press jaw motion rehab system for? 

That will depend on the issue.  Most importantly, follow the instructions on usage from your doctor or therapist. 

For radiation fibrosis, you should use the system for at least a full year, as the fibrosis continues to deposit and grow for 6-12 months.  Then periodically measure and track your opening, as the fibrotic tissue will continue to contract for the rest of your life.

For TMJ dysfunction and post-surgical rehabilitation, you may only need to use their OraStretch press as prescribed for 3 months, but others may need to use it for 6 months. It is always a good idea to keep your OraStretch press jaw motion rehab system around… you never know if you may need it again.

What if I break my OraStretch press jaw motion rehab system

If for any reason your OraStretch press system breaks during normal use, please contact us so we can inspect the equipment and discuss replacement options.  The OraStretch press is covered by a 1-year manufacturers warranty and our company lifetime replacement policy.  We also have a generous replacement repurchase program if you accidentally lost the OraStretch press or the dog got a hold of it. 


***The OraStretch press jaw motion rehab system system should only be used under the guidance of a medical professional. These systems have been studied and successfully tested in clinical trials of post-surgical and post-radiation trismus, TMJ disorders, and traumas. Recent studies also indicate efficacy for treatment of orofacial pain and non-surgical TMJ conditions.

Please see the Instruction Manual for more information, warnings, and usage instructions.
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