We take all complaints very seriously and will work to resolve them as soon as possible. Any complaimpts that cannot be immediately resolved will be reviewed and responded to by a manager within 5 days. If still unreseolved, a written response will be sent within 14 days. In the event your complaint remains unresolved with us, you may file a complaint with our accreditor, The Compliance Team, Inc. at TheComplianceTeam.com or 1-888-291-5353.